Frequently Asked Questions
How do I receive my digital download?
After completing your purchase, you will receive a confirmation email with a link to download your digital files.
Can I use my travel posters commercially?
All of our digital travel posters are protected by copyright law and are intended for personal use only. This means you are welcome to download, print, and enjoy our artwork in your home or office. However, the following actions are strictly prohibited without explicit permission or a commercial license:
Examples of prohibited commercial uses include, but are not limited to:
• Sharing or distributing our files online.
• Editing or modifying our digital files in any way.
• Reselling our digital files or printed versions of our travel posters.
• Using our travel posters in marketing materials, advertisements, or any business-related activity.
• Including our travel posters in merchandise or products for sale.
For any business or commercial use inquiries, feel free to contact us to discuss licensing options. We are happy to provide customized agreements that meet your needs while ensuring compliance with our intellectual property rights.
Unauthorized commercial use will likely result in legal action to protect our artwork and intellectual property. Thank you for respecting our guidelines.
How can I print my downloaded travel poster?
At Home: If you have an inkjet or laser printer, you can print your files directly at home. Be sure to use high-quality paper to achieve the best results.
Local Print Shop: Take your digital files to a local print shop. They can assist you with printing on various paper types, sizes, and finishes.
Online Printing Services: You can upload your digital files to an online print service (like Vistaprint, Shutterfly, or Printful) and have them print and ship the finished product to you.
Printing sizes for your digital download
Upon completing your order, you’ll gain access to multiple high resolution digital files, optimised for printing in the following sizes:
Standard Poster Sizes:
4” x 6” (10cm x 15cm)
5” x 7” (12.7cm x 17.8cm)
6” x 9” (15cm x 23cm)
8” x 12” (20cm x 30cm)
10” x 15” (25cm x 38cm)
12” x 18” (30cm x 45cm)
16” x 24” (40cm x 60cm)
20” x 28” (50cm x 70cm)
20” x 30” (50cm x 75cm)
24” x 36” (60cm x 90cm)
ISO Sizes:
A5 – 5.8” x 8.3” (14.8 cm x 21 cm)
A4 – 8.3” x 11.7” (21 cm x 29.7 cm)
A3 – 11.7” x 16.5” (29.7 cm x 42 cm)
A2 – 16.5” x 23.4” (42 cm x 59.4 cm)
A1 – 23.4” x 33.1” (59.4 cm x 84 cm)
A0 – 33.1” x 46.8” (84 cm x 118 cm)
What if I lose my download file?
If you lose access to your download or accidentally delete it, please contact us and we will resend you the download link.
Can I get a refund on digital downloads?
We typically do not offer refunds on digital products once they have been downloaded. However, if you experience any issues with your files, such as incorrect downloads or damaged files, please contact us and we’ll be happy to assist.
Do you offer custom designs?
At the moment, we offer a wide range of pre-designed travel posters. Unfortunately, we do not offer custom designs. However, if you have a specific request or suggestion, feel free to reach out to us via our Contact form and we’ll see what we can do!
How can I contact The Travel Wall?
We are here to assist you with any questions or concerns you may have.
Customer Service Hours
Monday - Sunday: 09:00 - 18:00
Contact Information
Email: shop@thetravelwall.com
Alternatively, please use our Contact Form for a timely response.